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About Our Privacy Policy
Sani Cuisine values your privacy greatly. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Sani Cuisine. The effective date of these terms is 08/02/2022, with the publication of a new version rendering all previous versions invalid. This privacy policy describes what data we collect about you, what we use this data for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data from misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy officer. You can find the contact details at the end of our privacy policy.
About Data Processing
Below, you can read how we process your data, where we store it, which security techniques we use, and who has access to the data.
Web Store Software
MyOnlineStore
Our online store is developed with software from MyOnlineStore. Personal data that you make available to us for our services is shared with this party. MyOnlineStore has access to your data to provide us with (technical) support. They will never use your data for any other purpose. MyOnlineStore is obliged, based on the agreement we have with them, to take appropriate security measures. MyOnlineStore uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored.
Web Hosting
Trans IP
We use Trans IP for web hosting and email services. Trans IP processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Trans IP has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Trans IP is obliged to maintain confidentiality based on the agreement.
Email and Mailing Lists
Active Campaign
Our website uses Trans IP, a third party that handles email traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via Trans IP's servers. Trans IP will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website, you will see the ‘unsubscribe’ link. Clicking this link will stop you from receiving emails from our website. This can significantly reduce the functionality of our website! Your personal data is securely stored by Trans IP. Trans IP uses cookies and other internet technologies that provide insight into whether emails are opened and read. Trans IP reserves the right to use your data to further improve its services and, as part of this, to share information with third parties.
Trans IP
We use the services of Trans IP for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Trans IP has no access to our mailbox, and we handle all our email traffic confidentially.
Payment Processors
Mollie
To handle (part of) the payments in our online store, we use the platform of Mollie. Mollie processes your name, address, and residence details, as well as your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, as part of this, to share (anonymized) data with third parties. All the guarantees mentioned above regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than allowed by legal terms.
Klarna
To handle (part of) the payments in our online store, we use the platform of Klarna. Klarna processes your name, address, and residence details, as well as your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve its services and, as part of this, to share (anonymized) data with third parties. Klarna shares personal data and information regarding your financial position with credit rating agencies in the case of a request for deferred payment (credit facility). All the guarantees mentioned above regarding the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not retain your data longer than allowed by legal terms.
Reviews
WebwinkelKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide services. We have given WebwinkelKeur permission for this. All the guarantees mentioned above regarding the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.
Trustpilot
We collect reviews via the Trustpilot platform. If you leave a review via Trustpilot, you are required to provide your name, residence, and email address. Trustpilot shares this information with us so that we can link the review to your order. Trustpilot also publishes your name and residence on its own website. In some cases, Trustpilot may contact you to provide an explanation of your review. If we invite you to leave a review, we share your name and email address with Trustpilot. They use this information solely to invite you to leave a review. Trustpilot has taken appropriate technical and organizational measures to protect your personal data. Trustpilot reserves the right to engage third parties to provide services. We have given Trustpilot permission for this. All the guarantees mentioned above regarding the protection of your personal data also apply to the parts of the services for which Trustpilot engages third parties.
Shipping and Logistics
DHL
If you place an order with us, it is our responsibility to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is necessary for us to share your name, address, and residence details with DHL. DHL only uses this information to execute the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.
DPD
If you place an order with us, it is our responsibility to have your package delivered to you. We use the services of DPD to carry out the deliveries. It is necessary for us to share your name, address, and residence details with DPD. DPD only uses this information to execute the agreement. In the event that DPD engages subcontractors, DPD also makes your data available to these parties.
Accounting and Bookkeeping
King Software
To keep our administration and accounting, we use the services of King Software. We share your name, address, residence details, and order information. This information is used to administer sales invoices. Your personal data is transmitted and stored securely. King Software is obliged to maintain confidentiality and will treat your data confidentially. King Software does not use your personal data for purposes other than those described above.
External Sales Channels
Bol.com
We sell (part of) our products through the Bol.com platform. If you place an order via this platform, Bol.com shares your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use.
General Purpose of Processing
We use your data solely for our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date – other than at your request – we will ask for your explicit permission. Your data will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.
Automatically Collected Data
Data automatically collected by our website is processed with the aim of further improving our services. These data (for example, your IP address, web browser, and operating system) are not personal data.
Cooperation in Fiscal and Criminal Investigations
In certain cases, Sani Cuisine may be obliged by law to share your data in connection with fiscal or criminal investigations by the government. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention Periods
We retain your data as long as you are a client of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this a request to forget you. Based on applicable administrative obligations, we must retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable term. However, employees no longer have access to your client profile and documents we have produced as a result of your order.
Your Rights
Based on the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain below what rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known email address. In the event that you wish to receive the data at another email address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests; in the case of a forget request, we keep anonymous data. You receive all copies and copies of data in the machine-readable data format we use within our systems. You always have the right to file a complaint with the Authority for Personal Data if you suspect that we are using your personal data incorrectly.
Right of Inspection
You always have the right to inspect the data we (have) processed that relates to your person or is traceable to it. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, indicating the category under which we have stored this data, to the email address known to us.
Right to Rectification
You always have the right to have the data we (have) processed that relates to your person or is traceable to it adjusted. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been adjusted.
Right to Restrict Processing
You always have the right to limit the data we (have) processed that relates to your person or is traceable to it. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.
Right to Transferability
You always have the right to have the data we (have) processed that relates to your person or is traceable to it carried out by another party. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties to the email address known to us. In all likelihood, we will no longer be able to continue the service in such a case, as the secure connection of data files can then no longer be guaranteed.
Right of Objection and Other Rights
In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Sani Cuisine. If you object, we will immediately stop processing the data pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of the data that we (have) processed available to you and then permanently stop processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.
Cookies
Google Analytics
Cookies from the American company Google are placed through our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be required to provide access to this data based on applicable laws and regulations. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.
Cookies from Third Parties
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will inform you by email.
Contact Details
Trade Name: Sani Cuisine
Capital Brands B.V.
info@sanicuisine.com
RSIN 867088370
VAT NL867088370B01
KVK 95327533
Dick Ketstraat 14
5645LB Eindhoven
Contact for Privacy Matters